Skip to main content

Claims Consultant : Business Insurance : Telesure Investment Holdings

Duties and Responsibilities 

  • Help manage customer by carrying out standard activities to complete the
    customer request.
  • Ask questions, collect data from a variety of sources, analyse information and
    investigate claim.
  • Make decisions according to established criteria to ensure standardisation across the organisation by accurately administrating and underwriting claims.
  • Use appropriate tools (ITC, supplier contract and/or negotiation) to accurately cost applicable claims on a day to day basis.
  • Organize own work schedule in order to get the job done, coordinating with support services and completed work within SLA.
  • Ensure claims are finalised within the set parameters (turnaround time, terms and conditions applied accurately).
    Remain up to date current and new product knowledge to enable effective decision making.
  • Produce, update and provide best practice support to customers on the claims administration process and other departmental systems, in line with claims policy, rules and SLAs.
  • Respond to routine requests using telephonic conversation or emails (internal and external).
  • Ensure regular feedback to services department and other stakeholders, as determined by the company and/or customer requirements to ensure customer receives appropriate feedback from the services department.

Requirements 

  • Matric / Grade 12/ SAQA Accredited Equivalent (Essential);
  • Regulatory exam 5 (Advantageous)
  • 1-3 years Financial Services industry experience (Essential) STI experience and VAPS experience (Advantageous)


APPLY HERE

Popular posts from this blog

  Hexagon Trust Bursary South Africa 2025 ABOUT THE BURSARY PROVIDER – HEXAGON TRUST The Hexagon Trust, founded 1987, is a charitable non-profit NGO based in Durban which aims to provide funding opportunities to students from economically disadvantaged backgrounds. Since it began operating, the Trust has helped over 18000 students who otherwise may have not afforded to pursue their tertiary education. ABOUT THE HEXAGON TRUST BURSARY PROGRAMME – FIELDS COVERED The Hexagon Trust is inviting students to apply for their bursary programme, for the 2025 academic year . Bursaries will be awarded for undergraduate studies within Commerce, Engineering and Science fields of study. MORE ABOUT THE HEXAGON TRUST BURSARY PROGRAMME – COVERAGE VALUE, SERVICE CONTRACT & SELECTION Bursaries will be awarded to deserving students based on these criteria: academic performance, financial need, commitment to their studies, as well as determination to developing their skills and reach thei...
  Aspen Bursary South Africa 2025 ABOUT ASPEN Aspen Holdings, founded in 1850, is a global specialty and branded pharmaceutical company based in South Africa. With a strong presence across over 50 countries, Aspen focuses on manufacturing and distributing high-quality, affordable healthcare products. Its diverse portfolio includes prescription medicines, over-the-counter (OTC) products, and nutritional supplements, catering to various therapeutic areas such as anesthetics, thrombosis, and critical care. Aspen South Africa, a subsidiary of Aspen Holdings, is a key player in the local pharmaceutical industry. Headquartered in Durban, it serves as a hub for manufacturing, research, and distribution within South Africa and the broader African continent. The company is recognized for its commitment to improving access to healthcare through innovative solutions and extensive partnerships with public and private healthcare sectors. FIELDS COVERED BY THE ASPEN BURSARY PROGRAM...
  Umthombo Youth Development Foundation (UYDF) Bursary South Africa 2025 ABOUT UYDF The Umthombo Youth Development Foundation (UYDF) is a South African non-profit organization committed to empowering rural youth through  education and career development in the healthcare sector. Founded with the mission of addressing the critical shortage of healthcare professionals in underserved areas, UYDF provides bursaries, mentorship, and support to students from rural communities pursuing health-related qualifications. By investing in the potential of young individuals, the foundation not only transforms lives but also strengthens healthcare systems in marginalized regions, fostering sustainable development and improved access to essential medical services. ABOUT THE UYDF BURSARY PROGRAMME – FIELDS COVERED The Umthombo Youth Development Foundation (UYDF) is inviting students to apply for their bursary programme, for the 2025 academic year . The award is aimed at students who...