Customer Sales Consultant: GCRS : Blue Label Telecoms
Job Description
- Responsible for servicing existing customers, identifying new customers and following up on all leads.
Duties and Responsibilities
- Ensure all, customer acquisition, retention and revenue targets within your territory are achieved
- Grow starter pack sales, connections and activations
- Grow existing customer base revenues through a wider product mix per the business’ innovation pipeline
- Maintain and grow key relationships within the merchants and their key downstream base
- Cold Calling – Ensure that at least 1 sales appointment is made per day with prospects to grow the business
- Active pursuit of customer leads generated with the group of our partners companies
- Ensure that all existing clients are visited strictly according to the call schedule
- Sales call planning and execution, in adherence with call duration by customer
- Execution of in-store activities, point of sale material and promotional activities per the business calendar
- Professional account management including monthly customer account reviews
- Provide performance insights to customers including sales volumes, connections, activations, base growth and customer statement
- Engage with business analyst and customer interaction centre to develop a comprehensive account review by a customer
- Ensure Customer retention targets are met
- Stimulate starter pack sales by planning and executing effective activations to
- Create consumer awareness
- New starter pack sales and connections
- Consumer activations should be executed on a monthly basis
- Establish and maintain a strong business relationship with networks sales and marketing teams in your territory
- Enlist the support of your local network teams to plan and execute effective consumer activations
Requirements
- Matric
- Relevant tertiary qualification
- Minimum of 2 years of marketing and sales experience
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