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Customer Sales Consultant: GCRS : Blue Label Telecoms

Job Description

  • Responsible for servicing existing customers, identifying new customers and following up on all leads.

Duties and Responsibilities

  • Ensure all, customer acquisition, retention and revenue targets within your territory are achieved
  • Grow starter pack sales, connections and activations
  • Grow existing customer base revenues through a wider product mix per the business’ innovation pipeline
  • Maintain and grow key relationships within the merchants and their key downstream base
  • Cold Calling – Ensure that at least 1 sales appointment is made per day with prospects to grow the business
  • Active pursuit of customer leads generated with the group of our partners companies
  • Ensure that all existing clients are visited strictly according to the call schedule
  • Sales call planning and execution, in adherence with call duration by customer
  • Execution of in-store activities, point of sale material and promotional activities per the business calendar
  • Professional account management including monthly customer account reviews
  • Provide performance insights to customers including sales volumes, connections, activations, base growth and customer statement
  • Engage with business analyst and customer interaction centre to develop a comprehensive account review by a customer
  • Ensure Customer retention targets are met
  • Stimulate starter pack sales by planning and executing effective activations to
  • Create consumer awareness
  • New starter pack sales and connections
  • Consumer activations should be executed on a monthly basis
  • Establish and maintain a strong business relationship with networks sales and marketing teams in your territory
  • Enlist the support of your local network teams to plan and execute effective consumer activations

Requirements

  • Matric
  • Relevant tertiary qualification
  • Minimum of 2 years of marketing and sales experience

 



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