Sales Representative : The Individual Touch
Job Description
- The management and development of business growth opportunities and retention of the customer base within the formal channel, by actioning the strategic goals of the organization and delivering a premium class service to our customer base.
- The ability to interact with all employees of a potential customer is important, this may include owners, managers, cashiers, and admin staff.
- The role will require a strong mix of sales experience and customer service to ensure a steady flow of new customers while maintaining an active customer base. Monthly growth of this customer base is key to ensuring a commercially viable customer base is developed.
Duties and Responsibilities
- Consult, negotiate and make progress on deals to the point of signing with decision makers/business owners
- Source viable opportunities to promote the Company to secure required daily interactions and build a solid pipeline of opportunities with business owners/decision makers
- Focus on securing meetings (confirmed with the decision makers) with potential businesses
- Strive to understand your prospects business and existing value-added services provider to effectively provide the correct solution and negotiate past potential concerns
- Sell end-to-end solution and the benefits thereof
- Build up a healthy pipeline of opportunity
- Bring in new business to exceed monthly/quarterly and annual targets agreed to
- Manage & retain relationships with key industry influencers
- Understand the solution fully to best consult with your prospect base and ensure maximum client satisfaction once your product is installed
- Manage customer expectations
- Manage all activity and reporting and report on daily/weekly/monthly to effectively manage and secure your customer base
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the customer base
- Keep the customer base appraised of any changes or new product development/services
- Conduct monthly site visits of your customer base
- Maintain an accurate customer data base and call cycle
- ADHOC request as and when required to ensure your customer base continues trading
Requirements
- Matric
- Own vehicle
- Min 3 years external field sales experience
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