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Technical Sales Representative : H Systems (Pty) Ltd.

Job Description

  • The core purpose of the role is to manage and grow key accounts and source new business, through promoting and selling aluminium systems, to ensure that sales- and GP targets are achieved.

Duties and Responsibilities 

  • Ensure sales target is achieved.
    • Identify sales targets per customer.
    • Set up strategies to address sales requirements.
    • Identify lost sales and ensure recovery through sales strategies to meet monthly budget.
    • Back-order management on a regular basis.
    • Analyse customers’ sales history on system and identify sales opportunities.
    • Ensure growth of Systems sales in line with targets.
  • Ensure GP% targets (budget) are achieved.
  • Analyse market and identify improvement / opportunity areas.
    • Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
    • Analyse customers and identify products not buying/stopped purchasing & increase buying of such.
    • Identify new clients and strategize bringing the client on board.
    • Closely monitor client requirements and identify opportunities to sell innovative products into the portfolio.
    • Ensure sufficient depth of relationships within Key Accounts to promote continuity and growth.
    • Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training and point of sale material.
  • Market and implement solutions that ensure value and business outcomes for key systems clients.
    • Prepare and present product demonstrations, presentations, and proposals to customers.
  • Manage and maintain pricing in line with the company pricing requirements.
    • Negotiate prices, terms, and conditions of sale with customers, and manage customer complaints and concerns in a timely and professional manner.
    • Ensure new customers are sourced as per KPI targets set.New customer management
  • Ensure clients are fully appraised of all related issues surrounding pricing, new products, skills training, and point of sale material.
    • Demonstrate the functions and utility of products to customers based on their needs.
    • Communicate to customers as required.
      • Pricelists.
      • Discontinuation of stock.
      • Promotional stock.
      • General notifications.
  • Ensure regular visits to Key Accounts in the region.
  • Attend trade shows and industry events to network with customers and stay up to date with industry developments.
  • Complete sales and demand forecasts and actual sales analysis for the different market segments on a month-by-month basis.
    • Sales performance report.
    • Sales analysis.
    • Customer visit report.
    • Weekly call report.
    • Systems sales analysis identifying quotes to orders.
  • Manage customer debtor book in conjunction with the Branch Manager.
  • Prepare quotes timeously and accurately.
    • Ensure sales orders and invoices are processed by the Internal Sales Department.
    • Arranging stock for sales orders from other branches / procurement if insufficient stock is available, in conjunction with responsible employee at the branch.
    • Communicate pipeline orders or “out of the ordinary” purchases to Branch Manager and Procurement.
    • Complete Credit applications with clients as is required.
    • Complete COD applications with clients as is required.Review credit limits and request payments as required and communication to Debtors department.
  • Provide accurate technical support to internal- and external stakeholders.
    • Troubleshooting
    • Analysis.
  • Find premium solutions for complex customer needs, to meet customer requirements.
    • Post installation site inspections and site reports, when required.
    • Assist customers on site with installation guidance, when required.
    • Resolve technical-related customer complaints.
  • Analyse technical drawings and estimate product specifications accordingly, in conjunction with the Estimating Department.
    • Provide technical product advice to customers relating to quotation requests, in conjunction with the Estimating Department.
  • Training customers on fabrication, assembly and installation of systems and operation of punch tools.
  • Visit architects when required to specify Aliplast or Custodian Ranges.
  • Conduct technical presentations with customers.
Requirements
  • Grade 12 / NQF 4.
  • Valid Drivers’ license.
  • AutoCAD certificate.

 

 

 



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