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Shop Assistant / Cashier - Clicks Woodbridge


Clicks Group Limited

Kempton Park

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4 days ago

Full–time

Introduction


To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.


Duties & Responsibilities


Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.

• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.

• To ensure the safe handling of cash at all times.

• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.

• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".

• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.

• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.

• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.


Knowledge:

• Basic maths calculations

• Retail/FMCG background and understanding of merchandising and promotions principles

• Understanding of stock management procedures

• Knowledge of customer service excellence


Skills:

• Planning and organising skills

• Problem-solving skills

• Strong customer orientation

• Good communication skills

• Computer literacy

• Numeracy skills


Competencies:


Essential:

• Relating and networking

• Following instructions and procedures

• Delivering Results and Meeting Customer Expectations


Desirable:

• Working with people

• Persuading and Influencing

• Planning and Organising

• Coping with Pressures and Setbacks


Desired Experience & Qualification


Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment


Education:

• Essential: Grade 12

• Desirable: Maths 50% and English 50% at Grade 12 level


Please email CV to : CLK0434MGR@clicks.co.za

Apply here

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