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 Afrihost Client Support and Services Consultant 2022


Location: Rivonia, Sandton, South Africa

About Afrihost 

It is the brainchild of best friends Gian Visser, Brendan Armstrong and Peter Meintjes, who had a dream of building a company free of corporate shackles, that would delight their clients with excellent service and amazing products.

About The Afrihost Client Support and Services Consultant Position 

They are looking for some great people to help them deliver phenomenal out of this world support to all of their clients via their various help channels, including their email ticketing system and over the telephone.

Qualities For The Afrihost Client Support and Services Consultant Position 

  • Enthusiasm and dedication
  • Great communication skills
  • Experience in IT support
  • Work well in a team
  • Committed to Client Service Excellence
  • Must be in the Gauteng area

Responsibilities You Will Have In The Position 

The following is what you will be responsible for in your position.
  • Assist clients with General Information on Afrihost Products
  • Assist with client signups through the Afrihost website
  • Device Configuration
  • Configure Routers, Mobile Devices and other devices sold by Afrihost
  • Assist clients with Afrihost Service Provisioning
  • Keeping Clients Updated on Order Progress
  • Fault Finding
  • Troubleshooting all Afrihost Services, including ADSL, Fibre, Mobile Data, Hosting, Email
  • Fault Logging

Requirements For The Afrihost Client Support and Services Consultant Position 

  • Matric 
  • Technical experience with the following would be a plus: ADSL, 3G and LTE, Fibre, Email

How To Apply For The  Afrihost Client Support and Services Consultant Position 


Closing Date 

Not Specified, however it was listed 10 January 2022 

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