Intercare Group: Receptionist Position Opportunity 2022
About Intercare
They aim to build innovative healthcare solutions through the on-going introduction of products and services into a network of world-class healthcare facilities. They strive to become a leader in healthcare and are committed to consistent levels of excellence and professionalism in service delivery.
About The Intercare Receptionist Opportunity
They are looking to recruit a receptionist. The main aim of this position is to provide professional customer service by facilitating the patient administration process.
Responsibilities For The Intercare Receptionist Opportunity
The following is what you will be expected to do in the position.
- Provide efficient and professional telephone services.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure patient confidentiality at all times.
- Ensure that the reception area is always neat and tidy.
- To refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
Requirements For The Intercare Receptionist Opportunity
- Grade 12
- Administrative experience
- Previous Experience in a customer focused service environment will be advantageous
- Computer proficiency (MS Office)
How To Apply For The Intercare Receptionist Opportunity
Closing Date For The Intercare Receptionist Opportunity
19 January 2022
Applications after the closing date will not be considered. Apply while the position is still available.
Location: Parklands, Cape Town, South Africa