Skip to main content

Branch Manager : Hollywoodbets

Branch Manager : Hollywoodbets

Job Description

  • Hollywoodbets has an exciting opportunity for a Branch Manager in Kenilworth, Western Cape to manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services and compliance.

Duties and Responsibilities 

  • To manage the achievement of targets and branch growth in accordance with operational procedures.
  • Retain existing customers to grow new customer base. Generate a branch business plan in consultation with the regional manager and implement accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives.
  • Conduct continuous comparisons with competitors in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors. Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor.
  • Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration & EFT policies where applicable.
  • Manage branch stock control to ensure that there is enough supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages.
  • Manage all security aspects in the branch.
  • Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.
  • Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.
  • Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Always create a customer centric culture within the branch and drive the philosophy of “service with a smile”.
  • Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company’s internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is always a registered FICA officer on site during operating hours and compliance posters are displayed.

Requirements

  • 1-2 years in a management capacity or managerial experience.
  • 2 Years Cash Management experience.
  • 2 Years Sales Management experience.
  • 1 Year within the Gaming or Betting industry.
  • Diploma/ Degree/ NQF 4 Learnership.
  • Valid Driver’s License.
  • Good communication and Interpersonal skills.
  • Demonstrates exceptional attention to detail.
  • Ability to work well under pressure and with minimum supervision.
  • Excellent problem-solving skills.
  • Attendance/Punctuality – Ensuring consistent reliability.
  • Must be available 24/7 in case of emergencies.

 



APPLY HERE

Popular posts from this blog

Future Managers Bursary 2022

 Future Managers Bursary 2022 About Future Managers It is a leading publisher of learning material, of hard copy textbooks and enriched e-Books, in the TVET College sector. It provides learning materials for grade 10 to Matric, for Design, Visual Arts and Engineering Studies, as well as for National Curriculim Vocational (NCV), Nated Business Studies (N4–N6) and Nated Engineering Studies (N1–N6). About The Future Managers Bursary They are inviting students to apply for their bursary programme which is for the 2022 academic year.  What The Future Managers Bursary Covers Tuition Fees that will be paid directly to the tertiary institution where the candidate is studying.  The bursaries will be awarded for : National Certificate (Vocational) Programmes Report 191 (Nated) Programmes  at Technical Vocational Education and Training (TVET) Colleges, in South Africa. Eligibility Criteria For The Future Managers Bursary  The following are the minimum requirements for the ...
Read more

Western Cape Department of Agriculture – Elsenburg Agricultural Training Institute (EATI) Bursary 2022

Western Cape Department of Agriculture – Elsenburg Agricultural Training Institute (EATI) Bursary 2022    About The Elsenburg Agricultural Training Institute  It was founded in 1898 and was the first agricultural college within South Africa.It provides bachelor degree studies within the Agriculture field, in association with the University of Stellenbosch’s Faculty of Agriculture and Forestry Sciences.  About The Elsenburg Agricultural Training Institute Bursary They are inviting students to apply for bursary funding for the 2022 academic year. Fields Covered By The Elsenburg Agricultural Training Institute Bursary The following fields are covered by the bursary programme. Agric Agronomy (BSc) Agric Pasture Science (BSc) Agric Soil and Water Science (BSc) Agricultural Economics (BSc) Agricultural Engineering Agriculture (National Diploma) Animal Science (BSc) Computer Science (BComp Sc) Econometrics Entomology (BSc) Farming Management (National Diploma) Food Science ...
Read more

Shoprite Medirite Pharmacist Assistant Learnerships 2022

 Shoprite Medirite Pharmacist Assistant Learnerships 2022 Do you have a grade 12, and a bit of experience in a pharmacy (optional) ? Then this position is for you.    About Shoprite  They are the largest supermarket retailer on the African continent. About The Shoprite Medirite Learnership Position  In this position you are to assist the pharmacist in dispensing and to perform pharmacy-related administrative duties. Requirements For The Shoprite Medirite Learnership Position  Grade 12 – English and Mathematics preferably Please Note: Experience in a Pharmacy would be advantageous Responsibilities  Stock control, Dispensing (under supervision of pharmacist), Administration, Housekeeping Frontshop service Related administrative tasks pertaining to document flow and housekeeping tasks Competencies  Dispensing knowledge Knowledge of dispensing systems and ordering systems Computer literacy – MS Office skills Good language skills – fluent in English an...
Read more