Skip to main content

Branch Manager : Hollywoodbets

Branch Manager : Hollywoodbets

Job Description

  • Hollywoodbets has an exciting opportunity for a Branch Manager in Kenilworth, Western Cape to manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services and compliance.

Duties and Responsibilities 

  • To manage the achievement of targets and branch growth in accordance with operational procedures.
  • Retain existing customers to grow new customer base. Generate a branch business plan in consultation with the regional manager and implement accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives.
  • Conduct continuous comparisons with competitors in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors. Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor.
  • Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration & EFT policies where applicable.
  • Manage branch stock control to ensure that there is enough supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages.
  • Manage all security aspects in the branch.
  • Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.
  • Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.
  • Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Always create a customer centric culture within the branch and drive the philosophy of “service with a smile”.
  • Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company’s internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is always a registered FICA officer on site during operating hours and compliance posters are displayed.

Requirements

  • 1-2 years in a management capacity or managerial experience.
  • 2 Years Cash Management experience.
  • 2 Years Sales Management experience.
  • 1 Year within the Gaming or Betting industry.
  • Diploma/ Degree/ NQF 4 Learnership.
  • Valid Driver’s License.
  • Good communication and Interpersonal skills.
  • Demonstrates exceptional attention to detail.
  • Ability to work well under pressure and with minimum supervision.
  • Excellent problem-solving skills.
  • Attendance/Punctuality – Ensuring consistent reliability.
  • Must be available 24/7 in case of emergencies.

 



APPLY HERE

Popular posts from this blog

Hexagon Trust Bursary South Africa 2025

  Hexagon Trust Bursary South Africa 2025 ABOUT THE BURSARY PROVIDER – HEXAGON TRUST The Hexagon Trust, founded 1987, is a charitable non-profit NGO based in Durban which aims to provide funding opportunities to students from economically disadvantaged backgrounds. Since it began operating, the Trust has helped over 18000 students who otherwise may have not afforded to pursue their tertiary education. ABOUT THE HEXAGON TRUST BURSARY PROGRAMME – FIELDS COVERED The Hexagon Trust is inviting students to apply for their bursary programme, for the 2025 academic year . Bursaries will be awarded for undergraduate studies within Commerce, Engineering and Science fields of study. MORE ABOUT THE HEXAGON TRUST BURSARY PROGRAMME – COVERAGE VALUE, SERVICE CONTRACT & SELECTION Bursaries will be awarded to deserving students based on these criteria: academic performance, financial need, commitment to their studies, as well as determination to developing their skills and reach thei...
Read more

Roche Diagnostics Bursary South Africa 2025

  Roche Diagnostics Bursary South Africa 2025 ABOUT THE BURSARY PROVIDER – ROCHE DIAGNOSTICS Roche Diagnostics is a division of Roche, a leading healthcare company founded in 1896 in Switzerland. Roche Diagnostics provide in vitro diagnostics solutions, covering molecular diagnostics, clinical chemistry and immunoassays, tissue diagnostics, point of care testing, patient self-testing, next-generation sequencing, and laboratory automation and IT, and decision support solutions.   ABOUT THE ROCHE DIAGNOSTICS BURSARY PROGRAMME – FIELDS COVERED Roche Diagnostics is inviting students to apply for their bursary programme, for the 2025 academic year. Bursaries will be awarded for studies (Diploma, Advanced Diploma, Bachelors Degree/ Honours) within the following fields: Business Management (or closely related fields) Human Resources (or closely related fields) Legal (or closely related fields) Marketing (or closely related fields) Medicine / Medical sciences Purchasin...
Read more

John Davidson Educational Trust Bursary 2022

John Davidson Educational Trust Bursary  2022 About The John Davidson Educational Bursary  It is inviting students to apply for bursary funding for the 2022 academic year. Fields Covered By The John Davidson Educational Bursary  Postgraduate studies in: Engineering  Accounting (at Postgraduate Diploma, Honours and Masters level) At following universities: the University of Cape Town University of KwaZulu-Natal Rhodes University. Eligibility Criteria For The John Davidson Educational Bursary The following are the minimum requirements for the bursary programme. If you do not meet the minimum requirements, your application will not be considered. You must be studying towards a Postgraduate Diploma, Honours or Masters qualification in Engineering or Accounting, in 2022 You must be studying at one of these Universities in South Africa: University of Cape Town, University of KwaZulu-Natal, Rhodes University You must have a strong academic record You must show financial nee...
Read more